Thursday, January 3, 2013

Yet Another Annoying New Gmail "Feature"

In the past few days on a number of occasions I've been reading e-mail messages that ended abruptly. They ended at "[Message clipped]  View entire message." This adds steps to reading e-mail: noticing the truncation, clicking on it, and then closing the resulting new tab.

Not helpful. I still wish Google would hire someone with expertise in HCI, user interfaces, user experiences, etc., rather than stumbling along toward a higher entropy state. Their algorithms folks are great, but their UI folks truly suck.

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