In the past few days on a number of occasions I've been reading e-mail messages that ended abruptly. They ended at "[Message clipped] View entire message." This adds steps to reading e-mail: noticing the truncation, clicking on it, and then closing the resulting new tab.
Not helpful. I still wish Google would hire someone with expertise in HCI, user interfaces, user experiences, etc., rather than stumbling along toward a higher entropy state. Their algorithms folks are great, but their UI folks truly suck.